⚠️ Please note: o2services is an independent authorised retailer of O2 Telefonica UK — not the official O2 website. Official O2 site: o2.co.uk.

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Terms of Use

Last updated: May 2026

By visiting and using the o2services website (o2services.live), you agree to the following terms. We've kept them as clear as possible.

About this website and our business

This website is operated by o2services, an independent authorised retailer of O2 Telefonica UK. We are not the official O2 website, and we are not a branch or subsidiary of Telefonica UK Limited. Our trading address is 11 Leabridge Road, London, E10 7DY, United Kingdom. The official O2 website is o2.co.uk.

This website provides information about our services and allows you to contact us. It is not a transactional e-commerce website — products and services are finalised in store or by phone.

Accuracy of information

We work to keep information on this website accurate and up to date. However, mobile plans, pricing, and availability can change. Always contact us directly for confirmed current pricing and availability before making any decision.

No guarantees on outcomes

This website provides general information about O2 products and services available through us as an authorised retailer. We make no guarantee that any specific plan, handset, or deal will be available or suitable for your individual circumstances. All plans are subject to credit assessment and O2's current availability.

Intellectual property

The content on this website — including text, design, and layout — is owned by o2services. You may not copy, reproduce, or distribute it without prior written permission. O2 and Telefonica are registered trademarks of Telefonica UK Limited, used solely to identify the brand of products we are authorised to sell.

Returns and refunds

Please refer to our Returns & Refund Policy for full details of your rights and our process.

Limitation of liability

To the fullest extent permitted by UK law, o2services accepts no liability for any loss or damage arising from your use of this website or reliance on its content. This includes indirect or consequential losses.

Governing law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may update these terms from time to time. The date at the top of this page reflects the most recent version.

Contact us

Questions? Email info@o2services.live or call 0800 652 1859 / 0800 652 1817.